Shopify-nativeOperating System for Ecommerce Operations.
Orders, inventory, fulfillment, delivery, and leads — managed in one Shopify-native platform. AI surfaces bottlenecks before they cost you. Measurable impact from day one.
Deviation detected in refund workflow +18% this week
Estimated impact $12.4K/mo
Ecommerce scaled. Operations didn't.
Your Shopify admin, spreadsheets, shipping tools, inventory apps, and returns platforms each hold a fragment of your operations. No single source of truth. No visibility into what's breaking — until it's already broken.
spent on manual reconciliation across disconnected tools
touch 3+ systems before reaching the customer
One platform. Three pillars.
Operational Intelligence
Real-time visibility across orders, inventory, fulfillment, and delivery. See every operation as it happens — not after it fails.
Cost & Margin Clarity
Understand the true cost per order and per SKU — after shipping, returns, and operational drift. Stop guessing where margin leaks.
AI-Powered Automation
Detect bottlenecks, receive actionable recommendations, and measure automation ROI. AI that assists your ops team — not replaces it.
Real-time workflows
See the anatomy of your operations: every step taken, skipped, repeated, or delayed.
Data-driven automation
Every workflow measured. Every bottleneck quantified. Every automation justified by data.
| Workflow | Priority | Runs / Month | Avg Run Time | Avg Deviation | Potential Savings |
|---|---|---|---|---|---|
| Refund Processing | High | 1,240 | 18 min | 6.2 min | $8,400/mo |
| Claims Management | High | 890 | 24 min | 8.1 min | $6,800/mo |
| Pre-order Release | High | 460 | 12 min | 3.4 min | $3,200/mo |
| Multi-store Inventory Sync | High | 2,100 | 8 min | 2.1 min | $5,600/mo |
| Delivery Routing Exceptions | Medium | 680 | 15 min | 5.8 min | $4,100/mo |
AI Recommendations
- Split fulfillment inventory between LA & NJ warehouses
- Route high-risk claims to senior ops
- Suggest carrier change for Zone 3 shipments
- Flag SKUs with margin below threshold
Multi-store visibility
Unify stores, channels, and warehouses in one view.
Stop tab-switching between Shopify stores. GorillaOS aggregates every store, channel, and warehouse into a single operational view — with real-time sync and no manual reconciliation.
Fulfillment orchestration
Reserve inventory, route orders, and manage pick/pack flows.
Intelligent routing decides which warehouse fulfills each order based on proximity, stock levels, and carrier cost. Inventory is reserved at order creation — not at pick time.
Leads & abandoned checkout recovery
Turn abandoned checkouts into revenue. Manage every lead from first touch to close.
GorillaOS syncs abandoned checkouts from Shopify in real time and converts them into actionable leads with one click. A full sales pipeline — with priority scoring, follow-up tracking, rep assignment, and conversion analytics — so no revenue opportunity slips through the cracks.
AI-powered demand forecasting
Know what to reorder, when, and how much — before you stock out.
GorillaOS analyzes historical sales velocity, lead times, and safety stock buffers to compute a recommended reorder quantity for every SKU in every warehouse. Track inbound purchase orders, set per-SKU overrides, and let AI surface the restocking decisions that matter most — so you stop guessing and start planning.
Claims & post-purchase intelligence
Claims, returns, chargebacks, and exceptions — all in one place.
Every post-purchase event flows into a single queue. AI categorizes claim types, flags repeat offenders, and recommends resolution paths based on historical outcomes.
Real brands, real results
Before
- 8+ disconnected tools for daily operations
- Manual order routing across 3 warehouses
- Frequent mis-shipments and inventory discrepancies
- Ops team buried in spreadsheets and Slack threads
After GorillaOS
“We went from firefighting every morning to actually running our operations. GorillaOS gave us the visibility we didn't know we were missing.”
“Amazing to see my orders, leads, fulfillment, and inventory in one place. Our operations got a lot more efficient and we're able to focus on growth.”
Built for Ecommerce Operations since day one.
Frequently asked questions
Zero-friction Shopify integration
Connect your stores in minutes. No middleware. No consultants.
Shopify-native APIs
Direct integration with Shopify's Admin, Orders, Inventory, and Fulfillment APIs. No third-party middleware needed.
Webhook-driven events
Real-time event processing through verified Shopify webhooks. Every order, fulfillment, and inventory change captured instantly.
Multi-store ready
Connect unlimited Shopify stores with isolated tokens and unified reporting. Each store's data stays secure and separate.
Operate with intelligence. Scale with confidence.
Real-time visibility across every operation. AI-powered recommendations that quantify impact. Measurable ROI from week one.